In Germany, the city administration is the first point of contact for citizens in all matters pertaining to the authorities. The Mayor is the head of the city administration. He is elected directly by the citizens and represents the community externally. He is the voting chairman of the City Council and of its decision-making bodies. The term of office for a Mayor in Baden-Württemberg is generally eight years.
The city of Karlsruhe has five male deputy mayors and one female deputy mayor. Their areas of responsibility are referred to as Dezernate (departments).
In the Bürgerbüros, municipal-level public services are offered to the city's inhabitants; for instance, in matters pertaining to registration, passports and identification, motor vehicles and drivers' licenses and much more.